Shipping Policy

Effective Date: 3rd August, 2026

At THE BLACK AND WHITE STORE, we are committed to delivering your orders quickly and safely.

Free Shipping Across India

We are pleased to offer FREE shipping on all orders across India. There are no additional shipping charges at checkout.

Order Processing

  • Orders are typically processed within 1–2 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a shipping confirmation along with tracking details (where available).

Delivery Timeline

  • Estimated delivery time is 5–8 business days from the date of dispatch.

  • Delivery timelines may vary depending on your location, courier partner, and unforeseen circumstances.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • Remote delivery locations

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Natural disasters or other unforeseen events

In such cases, we appreciate your patience and understanding.

Delivery Address

Please ensure that your shipping address and contact details are accurate when placing your order.

THE BLACK AND WHITE STORE is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Tracking Your Order

Once your order has been dispatched, tracking information will be shared via email or SMS (where available), allowing you to monitor your shipment's progress.

Undeliverable Orders

If an order is returned to us due to an incorrect address, repeated unsuccessful delivery attempts, or refusal to accept the package, our customer support team will contact you to arrange re-delivery. Additional charges may apply for re-shipment where applicable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our customer support team within 48 hours of delivery with your order number and clear photos of the item and packaging. We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team.

Thank you for shopping with THE BLACK AND WHITE STORE.